Refunds & Returns Policy

If a mistake is made in the order fulfillment process, we want to make your experience as easy as possible. 

If your order is wrong, then we will either correct it free of charge, or give you a full refund.

Please notify us within 14 days of receiving your order if there is an issue. Refunds will not be issued if the coffee is consumed, or if we aren't notified within 14 days. 

In the case of one bag being incorrect out of several, we will correct or refund the incorrect bag.

If you have any questions about refunds, don't hesitate to contact us!